Why AI note takers need microphone access, and what the permission does and doesn't allow
On this page
- What does each permission let a note taker hear?
- Why does a note taker need my microphone if the meeting already has my voice?
- Which kinds of note takers ask for which permissions?
- Why does a Mac ask for screen recording when I only want audio?
- Does microphone access mean the app is always listening?
- Do you still need the candidate's consent?
- What should you check if the transcript is missing a voice?
- Questions people ask
An AI note taker can only transcribe what it can hear, and on your computer your own voice exists only at the microphone: the meeting app sends it to the other participants but does not play it back to you. That is why desktop note takers such as Granola, Otter's desktop app and Fireflies' desktop app ask for microphone access to capture you (and anyone in the room with you), and on a Mac also for Screen & System Audio Recording, the macOS permission that lets an app capture the meeting's sound, which carries everyone else. Meeting bots such as Otter Notetaker join the call as a participant and hear everyone through the meeting itself, so they do not need your microphone. The permission lets an app listen while it runs; whether it records automatically, keeps the audio and tells the candidate are separate settings to check. Product details below are as of November 2026.
What does each permission let a note taker hear?
| Permission | Where you grant it | What the app hears | Without it |
|---|---|---|---|
| Microphone (Mac) | System Settings, Privacy & Security, Microphone (Apple) | You, and anyone else in the room | The transcript has only the other side, or nothing in person |
| Microphone (Windows 11) | Settings, Privacy & security, Microphone: "Microphone access" and "Let desktop apps access your microphone" (Microsoft) | Same as on a Mac | Same as on a Mac |
| Screen & System Audio Recording (Mac) | System Settings, Privacy & Security, Screen & System Audio Recording; Apple says "you can allow apps to record both your screen and audio, or just your audio" (Apple) | The computer's sound output: the other participants | The transcript has only your side |
| The other side on Windows | Usually nothing extra: the Windows help pages of Granola, Otter and Fireflies only ask you to check the microphone settings | The sound the computer is playing, through what Microsoft's developer documentation calls loopback mode | Not applicable |
Older macOS versions label the second Mac permission "Screen Recording." Windows 10 uses slightly different wording ("Allow desktop apps to access your microphone") under Settings, Privacy, Microphone.
Why does a note taker need my microphone if the meeting already has my voice?
Because the meeting has your voice on its servers and on the other participants' computers, not on yours. A bot sits in the meeting, so it receives your voice the way the candidate does. A desktop app sits on your computer, where your voice only ever passes through the microphone on its way out. So a desktop note taker listens in two places: the microphone for you and the computer's sound output for everyone else.
Keeping the two apart is also how these apps tell speakers apart. Granola's transcription help page says green bubbles "are from your microphone — that's you, and anyone else in the same room," and grey bubbles "are from your computer's system audio." Interview Signal, which we make, uses the same split for interviews: the microphone is labelled as the interviewer and the meeting's sound as the candidate, with no bot in the call; its audio troubleshooting guide covers the Mac and Windows settings.
Which kinds of note takers ask for which permissions?
| Type | Example, from the vendor's own help pages | What it asks for | Bot in the call |
|---|---|---|---|
| Meeting bot | Otter Notetaker "automatically joins your Zoom, Google Meet, and Microsoft Teams meetings to record, transcribe, and capture your meetings" | Calendar and meeting access, not your microphone | Yes |
| Desktop app | Granola needs "Microphone" and "Screen & System Audio recording" on a Mac: "both must be on for Granola" | Microphone; system audio on Mac | No |
| Desktop app | Otter's desktop app (macOS 13.0 or higher, Windows 10 or higher) records "without Otter Notetaker joining as a participant" | Microphone; on Mac, Screen & audio recording, which "allows Otter to capture what's on screen and what meeting participants say" | No |
| Desktop app | Fireflies' desktop app: Take Notes "captures the conversation on your device without adding a Fireflies bot" | Its Permissions tab lists microphone access, "required to capture audio from meetings and conversations for transcription" | Only if you choose Invite Notetaker |
| One device in a room | Any app recording an in-person interview | Microphone only | Not applicable; see AI note takers for in-person interviews |
The capture method also changes what you get. Fireflies says recording without its bot "does not save audio or video files" and that speakers appear as "Speaker 1 / Speaker 2" rather than by name, per its bot-free recording guide. For the wider bot versus bot-free comparison, see AI note takers without a bot.
Why does a Mac ask for screen recording when I only want audio?
Because macOS groups system audio with screen capture in one privacy pane, now named Screen & System Audio Recording. Apple's page lets you allow "both your screen and audio, or just your audio," but whether an app works with audio alone depends on how it captures, and some apps use the screen part on purpose: Otter says its desktop app can "capture shared content during supported meetings." Read the app's help page before choosing. Two practical points from the vendors: Otter tells Mac users to "Quit & Reopen" after switching a permission on, and to "restart the app after enabling permission settings," so allow it before the interview, not during it.
Does microphone access mean the app is always listening?
Not by itself, but the permission is not the control that decides it. What to look at:
- The system's own indicators. On a Mac, Apple says the recording indicator in Control Center "shows when your computer's microphone is in use or has been used recently." On Windows, Microsoft says "a microphone icon appears in the notification area of the taskbar when an app is using the microphone."
- Windows' limits. Microsoft says desktop apps "cannot be individually toggled" and "might still be able to access your camera or microphone even when these settings are turned off." On Windows, trust rests on the app and your IT controls more than on the switch.
- Automatic recording. Otter's desktop app "can automatically detect, start, and stop a recording for a meeting," and Fireflies' app can detect a meeting and prompt you. Decide whether you want that on for interviews, where consent comes first.
- Everything else that plays. Microsoft's loopback documentation says loopback capture "by default contains the mix of all audio being played," so mute other calls, music and notification sounds during an interview.
- What happens to the audio. Whether a tool keeps a recording is a storage setting, covered in AI note takers that don't store audio, and where data goes is covered in meeting bot vs on-device note taker security.
Do you still need the candidate's consent?
Yes. A microphone permission is an agreement between you and your computer; it does nothing about recording laws, which turn on the people in the conversation. Otter's help page says to "notify participants and obtain any consent required by applicable law or your organization's policies," and Fireflies says that if you disable one of its notice options "you are responsible for informing participants." Apple adds that information collected by third-party apps "is governed by their terms and privacy policies." For what the law requires and how to say it, see is it legal to record a job interview, two-party consent states and the interview recording consent script.
What should you check if the transcript is missing a voice?
| Symptom | Likely cause | Fix |
|---|---|---|
| Only your words appear | The app cannot hear the computer's sound output | On a Mac, switch on Screen & System Audio Recording for the app, then quit and reopen it; Granola also says to confirm the output device matches the system default |
| Only the candidate's words appear | Microphone blocked or the wrong input chosen | Switch on microphone access (on Windows, also "Let desktop apps access your microphone") and pick the right microphone in the app |
| Your voice sounds poor with a Bluetooth headset | The headset's microphone mode | Granola suggests setting the laptop's built-in microphone as the app's microphone so the headset "can then stay on high-quality output" |
| Everyone appears as one speaker in a room | One microphone hears every voice | Expect weaker speaker labels; see the in-person guide linked above |
| A phone screen was not captured | The call ran on a mobile phone, not the computer | Route it through the computer; Fireflies, for example, records iPhone calls on a Mac with Calls from iPhone turned on in FaceTime, and on Windows through Phone Link |
| Nothing works on a company laptop | A device policy blocks the permission | Ask IT to approve the app before your first interview |
Run one test call with a colleague before a real interview: speak, have them speak, and check that both voices appear under the right labels. If you are still choosing a tool, the security questions to ask an AI note taker vendor include the permission and storage questions above.
Questions people ask
Why does my AI note taker need microphone access?
Because your own voice exists on your computer only at the microphone: the meeting app sends it to the other participants but does not play it back to you, so a note taker running on your computer cannot hear you any other way. Desktop note takers use the microphone for you and anyone in the room, and the computer's sound output for everyone else on the call.
Why does a note-taking app ask for screen recording on a Mac?
On current macOS the permission that lets an app capture the computer's sound is called Screen & System Audio Recording, under System Settings, Privacy & Security. Apple says you can allow apps to record both your screen and audio, or just your audio. Some note takers also use the screen part: Otter says its desktop app's permission captures what's on screen as well as what participants say. Check each app's help page for what it needs.
Do meeting bots like Otter Notetaker need my microphone?
No. A meeting bot joins the call as a participant and hears everyone through the meeting itself. Otter describes Otter Notetaker as a notetaker that automatically joins your Zoom, Google Meet and Microsoft Teams meetings. Microphone access matters for desktop apps and browser extensions that capture the call on your own computer, and for recording in-person conversations.
Is it safe to give an AI note taker microphone access?
The permission lets the app use the microphone while it runs; it does not tell you when the app records, whether it keeps the audio or where transcripts go. macOS shows a recording indicator and Windows a taskbar microphone icon when the microphone is in use, and Microsoft notes that desktop apps cannot be individually switched off and might still reach the microphone with its settings off. Check the vendor's auto-record, storage and consent settings, and your IT policy.
Why does my AI transcript only show my side of the call?
The app is hearing your microphone but not the computer's sound output. On a Mac, turn on Screen & System Audio Recording for the app and quit and reopen it; on any computer, check that the app listens to the same output device the meeting plays through. If you are on a phone call from a mobile phone, a desktop app cannot hear it at all unless the call runs through the computer.